Privacy Policy

Last updated: August 8, 2023

This Privacy Policy ("Privacy Policy") outlines the privacy practices of Onestep Property Solutions ("Provider") regarding the use of information collected on the Go Permit Advisor platform ("Platform") and applies to all users ("Users") of the Platform. By accessing or using the Platform, Users agree to be bound by the terms and conditions of this Privacy Policy.

1. Security

At Onestep Property Solutions, we understand the importance of protecting your personal information, and we take our responsibility to safeguard it seriously. We have implemented physical, electronic, and administrative measures to prevent unauthorized access, disclosure, or modification of your personal information.

We maintain secure data networks protected by industry-standard firewalls and password access systems. Our antivirus software is regularly updated to ensure the highest level of protection. Only authorized personnel, who are familiar with this Privacy Policy, have access to the information you provide on the Platform, and they use it in accordance with this policy.

Despite our best efforts, no information transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security. If you believe your Go Permit Advisor account information, including personal and banking details, has been compromised, please contact us immediately at support@gopermitadvisor.com.

2. Collected Information

When using the Go Permit Advisor platform, we collect two types of information from you:

a) Information you provide: As a User, you may be required to provide certain personal information to create your account, such as name, address, email address, telephone number, government-issued identification cards, proof of ownership of the building, and banking information.

b) Information collected during use: We may collect data related to your geolocation, including GPS, IP address, and Wi-Fi. We may also receive information about your devices, such as IP addresses, web browsers, mobile operating systems, operators, and manufacturers of mobile devices. Additionally, we collect information on your usage patterns on the Platform, including interactions and activities.

3. Payment Methods

To facilitate payments on the Platform, you may add a credit card or payment method to your account in accordance with the General Payment Terms and Conditions. Please note that your financial information is securely stored by a third-party service provider, and we do not store any credit card information on our servers.

4. Communication

If you contact us directly through email or other means, we may collect additional information, such as your name, email address, telephone number, and the content of your message.

5. Government Information

In some cases, we may request government-issued identification, permits, licenses, or other documents to verify your authorization to use the services offered on the Platform.

6. Our Use of Your Personal Information

Onestep Property Solutions may use your personal information for the following purposes:

- To create and verify your account, provide services, and facilitate communication between Users during project completion.

- To operate and administer the Platform, including customer support and service-related communication.

- To send you promotional materials and conduct surveys to improve our services and the Platform.

- To comply with legal requirements, protect rights and security, and transfer information in the context of a corporate change.

7. Access and Changes to Personal Information

You have the right to access and request corrections to your personal information in accordance with applicable privacy laws. To exercise these rights or inquire about your personal data, please contact us at support@gopermitadvisor.com.

8. Cookies and Web Beacons

The Go Permit Advisor platform may use cookies and web beacons to enhance user experiences and analyze usage patterns. You may adjust your web browser settings to refuse cookies, but this may limit certain functionalities on the Platform.

9. Other Collected Data

We may collect non-personally identifying information, such as domain names, web-hosting providers, IP addresses, web browsers, and operating systems, for analysis, administration, and demographic purposes.

10. Your Options Concerning Personal Information

If you wish to restrict the use of your personal information as described in this Privacy Policy, please close your account and discontinue using the Platform. However, please note that your personally identifying information may be retained in accordance with applicable laws and regulations.

11. Notification of Changes

Onestep Property Solutions reserves the right to amend this Privacy Policy at any time. Any updates to the Privacy Policy will be effective from the date of their publication on the Platform. By continuing to use the Platform after any changes to this Privacy Policy, you accept and consent to the revised terms.

12. Privacy of Children

The Go Permit Advisor platform is not intended for children under the age of 17, and we do not knowingly collect personal information from them.

13. Links

The Platform may contain links to websites not affiliated with Onestep Property Solutions. We are not responsible for the privacy practices of any other entities or their websites.

14. Contact

If you have any questions or concerns related to security and privacy protection, please contact us at support@gopermitadvisor.com..